Articles


Keep an eye on your website users to understand your market

The top four objectives for professional services firms’ websites – ...

If you Google “goals of professional services firm’s websites” or “what should professional services firms websites do” you’ll likely get something like the following five objectives. For example, that your website should: demonstrate the depth of your expertise via practice group pages and personable fee earner biographies, both closely linked […]


Magic SEO fairies in their natural habitat

Search Engine Optimisation consultants: when (and if) they’re a useful ...

A law firm marketing director we know wryly refers to her department’s role as ‘sprinkling magic pixie dust’ to make an initiative really take off. The magic pixie dust bag is not really the place for long term marketing initiatives or developing staff skills.  It’s more about finding something that […]



Power upgrade to our Google Analytics-based custom reporting

New redesigned platform for Google Analytics-based reporting

Over the next 3 months we will be implementing completely redesigned dashboard-based reporting for most clients. Both GA Enriched clients (the premium reporting we produce focused on channels and content generating ‘high value activity‘ for firms) and GA+ clients (our basic level reporting) will see significant benefits from this. Top […]




Handling staff departures in professional services firms: the digital perspective

Leaving a lawfirm: the digital perspective when one of your ...

When one of your partners leaves your law firm in a lateral hire there are some standard procedures firms typically follow, for example joint communication with clients (after the lawyer has announced their departure to your firm). But what’s the best way to handle departing partners or lawyers from a […]


Burning your digital presence in a merger

Are social media and websites on your lawfirm merger checklist ...

There are a number of often-touted advantages of law firm mergers, amongst which are a reduction in back office costs, cross-selling opportunities, and a bigger brand to go to market with. Yet if it’s about building a bigger brand why is it merging firms too often destroy the digital footprint […]



Older content a bridge to new thinking

The best (and worst) way to handle out-of-date articles on ...

In providing website analytics to professional services firms over the last few years we refer internally at Magnifirm to the Rule of Revamps – surprisingly website visitors often decline after you re-launch a shiny, new, mobile-friendly website. There are a number of reasons for this visitor decline which we’ve covered before but […]


Mondaq to Magnifirm transition for GA+ outside Australia and New ...

Prior to November 2017, Mondaq’s custom Google Analytics reporting, GA+, was provided by Magnifirm under contract with Mondaq outside Australia and NZ, with Mondaq’s staff providing related account support. Going forward, the reporting will be provided directly by Magnifirm with Google Analytics-related support being provided directly by Magnifirm staff. Although the […]



Signs of a good and bad page in Google Analytics

How to use Google Analytics to spot good and bad ...

Previously we’ve written about the tradeoffs in choosing GA metrics when reporting on your professional services firm website. For example the advantages and disadvantages of users over sessions or weaknesses of pages/session as a metric. In this article though we’re going to consider how you can specifically use Google Analytics […]


When it comes to Google Analytics for lawyers and accountants it's not just about volume

How high value traffic to your lawfirm or accountant website ...

The old John Wanamaker line “half the money I spend on marketing is wasted; the trouble is, I don’t know which half” rang true for a century but if it’s still true for your law firm or accountancy firm you’re not using your website analytics effectively. Every year tens of thousands […]