Legal language is already difficult for the public to understand and hence many professional service firms commit time and budgets to training lawyers in plain English. Yet with native English speaking clients and prospects struggling to understand legal concepts and terms – and hearing American legal terms in TV soaps […]
Professional services firms’ websites matter Prospects use your website to check you out before phoning or emailing to see if your site matches the claims made by your own staff and referrers, and whether you have the depth of expertise they need. Prospects also use search engines to find you […]
You’ve seen it yourself on many accountant and law firm websites and it may be on your own website too. Right at the bottom of the page, usually in small unobtrusive lettering, your website designer places an innocuous piece of text saying something like ‘Website designed and built by Acme Developers‘. […]
What happens when a law firm or accountancy firm does a website revamp? As part of our work building and maintaining website reporting for large numbers of law firms and accountancy firms, we see a distinct pattern when firms re-launch or revamp their website. Visitors to the site fall 20-50% […]
Cross-border lawfirm websites differ significantly when it comes to cookies and privacy Most large law firms are advising their own clients about data privacy generally, and the EU’s General Data Protection Regulation (GDPR) in particular, so their own websites may offer useful perspectives on data privacy compliance. The data privacy […]
If you Google “goals of professional services firm’s websites” or “what should professional services firms websites do” you’ll likely get something like the following five objectives. For example, that your website should: demonstrate the depth of your expertise via practice group pages and personable fee earner biographies, both closely linked […]
A law firm marketing director we know wryly refers to her department’s role as ‘sprinkling magic pixie dust’ to make an initiative really take off. The magic pixie dust bag is not really the place for long term marketing initiatives or developing staff skills. It’s more about finding something that […]
In providing website analytics to professional services firms over the last few years we refer internally at Magnifirm to the Rule of Revamps – surprisingly website visitors often decline after you re-launch a shiny, new, mobile-friendly website. There are a number of reasons for this visitor decline which we’ve covered before but […]