There’s an increasing push to show data to support market initiatives – and law firms’ or accounting practices’ largest source of data is actually customers and prospects interacting with their website’s articles, practice group profiles, and fee-earners. As in the 1980s, when firms were tinkering with software development around early […]
Website analytics faces a number of misconceptions in many law and accountancy firms, ranging from ‘not relevant as we revamped our website only 6 months ago’ all the way through to ‘analytics is mainly for ecommerce companies like Amazon – we’re not selling anything.’ The reason these misconceptions persist is […]
Cross-border lawfirm websites differ significantly when it comes to cookies and privacy Most large law firms are advising their own clients about data privacy generally, and the EU’s General Data Protection Regulation (GDPR) in particular, so their own websites may offer useful perspectives on data privacy compliance. The data privacy […]
If you Google “goals of professional services firm’s websites” or “what should professional services firms websites do” you’ll likely get something like the following five objectives. For example, that your website should: demonstrate the depth of your expertise via practice group pages and personable fee earner biographies, both closely linked […]
When one of your partners leaves your law firm in a lateral hire there are some standard procedures firms typically follow, for example joint communication with clients (after the lawyer has announced their departure to your firm). But what’s the best way to handle departing partners or lawyers from a […]
There are a number of often-touted advantages of law firm mergers, amongst which are a reduction in back office costs, cross-selling opportunities, and a bigger brand to go to market with. Yet if it’s about building a bigger brand why is it merging firms too often destroy the digital footprint […]
In providing website analytics for large numbers of legal and accounting firms we get a birds-eye view of what happens after website revamps. And revamps are common: about every 5 years as web technologies, brand refreshes, and new marketing directors come and go. The results are often surprising. For example, the […]
The calculator below is within a frame. If you’re using a mobile device you may be better off using the unframed version here. Iframes not supported Read about how this calculator was built and the issues with Covid19 data and some summary conclusions here.
The launch of the Australian government’s Covidsafe contact tracing app on April 26th has triggered robust discussion in our social media feeds about privacy and even amongst law firm clients we’ve noticed different people in the same firm taking opposite sides of the argument. For both our professional services clients […]
It seems likely that along with other firsts accompanying Covid19, it may be regarded as one of the biggest data stories of this century. Whilst there have been policy missteps, it’s inspirational that many countries locked down their citizens with zero or handfuls of initial cases in hospitals, in what […]
What happens when a law firm or accountancy firm does a website revamp? As part of our work building and maintaining website reporting for large numbers of law firms and accountancy firms, we see a distinct pattern when firms re-launch or revamp their website. Visitors to the site fall 20-50% […]
What is Google Tag Manager? Google Tag Manager (GTM) is a newer Google tracking framework than basic Google Analytics to help you track visitor activity on your website. It makes it easier to manage your tracking requirements by keeping them in one place, is quicker for deploying and modifying tags, […]
A law firm marketing director we know wryly refers to her department’s role as ‘sprinkling magic pixie dust’ to make an initiative really take off. The magic pixie dust bag is not really the place for long term marketing initiatives or developing staff skills. It’s more about finding something that […]